Twenty years ago few people realized (realized) that computers were about to become part of our daily lives. This short period of time has seen (see) enormous changes, in business, education & public administration. Jobs which --TOOK---- (take) weeks to complete in the past are now carried out in minutes. Clerks who -SPENT- (spend) all day copying & checking calculation are now freed from these tedious tasks. In offices, the soft hum & clicking of word processors--HAVE REPLACED-- (replace) the clatter of typewriters. Schoolchildren ---HAVE BECOME--- (become) as familiar with hardware & software as their parents -USED TO BE-- (be) with pencils & exercise books. Computerization of public records --HAS ENABLED-- (enable) government departments to analyze the needs of citizens in details. Some of us may wonder, however, whether life --REALLY HAS IMPROVED--(really / improve) as a result of these changes. Many jobs ---DISAPPEARED--- (disappear), for example, when intelligent machines --TOOK-- (take) over the work. Employers complain that clerical staff ---HAVE BECOME-- (become) dependent on calculators & cannot
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